FAQ | Vaelera

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//FAQ

QUESTIONS WORTH ASKING.
ANSWERS WORTH READING.

Everything you need to know about getting medical care in Portugal through Vaelera,
from safety and credentials to logistics and what happens after you’re home.

Safety, surgeons and hospitals

Cost, payment and insurance

Planning your trip

Complications and aftercare

INDEX

Contacts

info@vaelera.health

+351 917 971 522

ETYMOLOGY

Vaelera — from Latin Valere.
To be strong. To be healthy.

Registered with Turismo de Portugal - RNAVT 13471

Vaelera® and Higher Health® are registered trademarks in Portugal

Cookie Policy

QUESTIONS WORTH ASKING.
ANSWERS WORTH READING.

Safety, surgeons and hospitals

Safety, surgeons and hospitals

1. Is it safe to have surgery in Portugal?

2. Why Portugal and not Turkey or Mexico?

3. Who are the surgeons and hospitals?

4. Who is Vaelera, and how do you make money?

Cost, payment and insurance

Cost, payment and insurance

5. How much does it cost?

6. What's included, and what isn't?

7. How is Vaelera paid?

8. What if I need to cancel or reschedule?

9. Can I use my HSA or insurance?

Planning your trip

Planning your trip

10. How do I get started, and what do I need to send?

11. Is my medical information safe?

12. How far in advance do I need to plan?

13. How long do I need to stay in Lisbon?

14. What happens between my consultation and my procedure?

15. Can I bring a companion?

16. Do I need to speak Portuguese?

17. Do I need a visa, and when can I fly home?

Complications and aftercare

Complications and aftercare

18. What happens if there's a complication?

19. What follow-up do I get once I'm home?

QUESTIONS WORTH ASKING.ANSWERS WORTH READING.

Safety, surgeons and hospitals

Safety, surgeons and hospitals

1. Is it safe to have surgery in Portugal?

2. Why Portugal and not Turkey or Mexico?

3. Who are the surgeons and hospitals?

4. Who is Vaelera, and how do you make money?

Cost, payment and insurance

Cost, payment and insurance

5. How much does it cost?

6. What's included, and what isn't?

7. How is Vaelera paid?

8. What if I need to cancel or reschedule?

9. Can I use my HSA or insurance?

Planning your trip

Planning your trip

10. How do I get started, and what do I need to send?

11. Is my medical information safe?

12. How far in advance do I need to plan?

13. How long do I need to stay in Lisbon?

14. What happens between my consultation and my procedure?

15. Can I bring a companion?

16. Do I need to speak Portuguese?

17. Do I need a visa, and when can I fly home?

Complications and aftercare

Complications and aftercare

18. What happens if there's a complication?

19. What follow-up do I get once I'm home?

QUESTIONS WORTH ASKING.
ANSWERS WORTH READING.